The paper summarizing our experimental research on automatic detection of potentially unfair terms of service using machine learning has just been published in the online-first repository of “Artificial Intelligence and Law” journal.
We tagged 50 terms of online service in search of clauses seeming unfair under the European 93/13 Directive, and show that accuracy of the predictor is as high as 93% for some types of clauses, and 78% overall. This could be a first step towards developing tools to empower individual consumers and civil society organizations, as well as public agencies protecting consumer rights.
If you are interested in other papers we have on the matter (explaining the turn towards consumer-empowering AI, and potential to use the same tech to analyze privacy policies), feel free to check out project’s website.
PrzemysLAW.technology 